When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser data, to help detect spam.

We also collect Name, Address, CPF or CNPJ, Username, and password for issuing documents and delivering products. This data can be viewed in “My Account”. Credit card information is not stored on our site.

Why do we use your personal data?

To deliver the purchased products or services;

To keep you informed about your order status;

To coordinate with partners the delivery or availability of services;

To send service communications and provide a better customer experience, making the broker even more relevant in your daily life.

Customer

Any individual who purchases products or services in physical stores, on the website, or through the app.

Personal Data

Any information related to a person that identifies them or, when combined with other processed information, identifies an individual.

Processing of Personal Data

The processing of personal data includes collection, production, reception, classification, usage, access, reproduction, transmission, distribution, processing, storage, deletion, evaluation, control, communication, transfer, or extraction of data from individuals.

Data Subject

Any individual whose personal data is processed by the broker.

Purpose

What we aim to achieve with the processing of personal data.

Necessity

Processing must be limited to what is necessary for the intended purpose.

Consent

Clear authorization from the data subject for processing personal data for a pre-defined purpose. After giving consent, you can revoke it at any time. Revocation does not cancel prior processing.

Customer registration data is not shared with third parties, except when necessary for delivery, billing, or participation in promotions requested by customers. Personal data is essential for safe delivery within the stipulated time.

Contact Forms

We collect and store Name, Email, Phone, and Company Name to provide customer service.

Newsletter

We collect Name and Email for sending marketing campaigns. Subscribing authorizes us to send informational and promotional emails.

Cookies

We use cookies to save preferences and settings. For example, when accessing the site for the first time, preferences like region, email, language, and products of interest are saved. Upon return, these settings are applied automatically.

When leaving a comment, you can save your details for convenience in future comments. Cookies last one year.

If you log in, we create cookies to save account data and display settings. Login cookies last two days, display settings cookies last one year. “Remember me” keeps login for two weeks. Logging out removes login cookies.

If you edit/publish an article, a cookie saves the post ID, expiring in one day.

Types of cookies we use:

Essential: Enable site functionality and security without collecting personal data.

Statistics: Store visitor numbers, page visits, and traffic sources for performance analysis.

Marketing: Personalize ads and track campaign efficiency, possibly shared with third-party advertisers.

Functional: Support non-essential features like embedding videos and sharing on social media.

Data Sharing

We share data with third parties for deliveries and digital payments.

Data We Collect:

From you: During registration, purchases, service interactions, surveys, etc. (e.g., name, email, CPF, address, phone, credit card).

Automatically: Via cookies when you browse the site, click ads, or interact with partner content.

From other sources: Public data, credit agencies, and data providers.

Data is necessary for:

Product/service delivery, site security, legal compliance, and administrative purposes.

Data Retention

Comments and metadata are kept indefinitely. Registered users can view, edit, or delete their data anytime. Administrators can also edit this information.

Your Rights Under LGPD:

You can request data access, correction, anonymization, portability, deletion, and details on data sharing. Requests will be answered within 15 days.

Data Destination

Visitor comments may be checked by an automated spam detection service.

Contact

To request data changes, removal, or copies, email contato@grupoyba.com.br (response within 28 days).

Data Protection

We use SSL certificates and security plugins to protect your data. Terms and conditions may be updated without notice.